Shipping policy

SHIPPING POLICY

Last updated: 29 July 2026

WHERE WE SHIP FROM

Orders are fulfilled by or on behalf of AlbisTech Kft. from Budapest, Hungary. Available destinations and delivery methods are determined by the complete delivery address entered at checkout. An order can be completed only when checkout displays an available shipping method.

HUNGARY SHIPPING RATE

Standard shipping within Hungary costs HUF 3,600 per order. The amount shown at checkout is the amount charged and includes tax where applicable. If a different rate or a promotion is displayed at checkout, the checkout amount prevails.

OTHER DESTINATIONS

Germany, Austria, Slovakia and other European Union destinations are available only when checkout displays an active shipping method and price for the address. Markets or zones without an active rate are temporarily unavailable for checkout.

DISPATCH TIMES

In-stock items are generally dispatched within 3–7 business days after payment is confirmed. Items marked as pre-order, back-order or available for continued sale while out of stock are generally expected to be dispatched in approximately one month. The estimate shown on the relevant product page or communicated after the order takes priority if it differs.

If one order contains both in-stock and pre-order items, the order may be dispatched together when all items are available unless we agree otherwise. We will contact you if stock availability, address verification or another issue is likely to cause a material delay.

DELIVERY ESTIMATES

Delivery and dispatch times are estimates, not guarantees. Carrier operations, public holidays, weather, traffic, customs procedures and events outside our reasonable control may cause delays. A delay does not affect any mandatory consumer rights.

TRACKING AND DELIVERY

Tracking details are sent after dispatch when available. Please provide a complete recipient name and email address together with the full delivery address and postal code. Responsibility for the goods passes as provided by applicable consumer law.

ADDRESS ERRORS, REFUSED OR UNCOLLECTED PARCELS

Review the delivery information before placing the order. Contact info@albistech.eu immediately if an address is incorrect. We cannot guarantee changes after processing has begun. Where permitted by law, the actual cost of return and re-dispatch caused by an incorrect address, refusal or failure to collect may be charged to the customer.

DAMAGED OR LOST SHIPMENTS

If a parcel arrives visibly damaged, record the condition and contact us promptly with the order number and photographs. If tracking shows no progress or a parcel appears lost, contact us so that we can investigate with the carrier. Your statutory rights remain unaffected.

CUSTOMS AND IMPORT CHARGES

Orders delivered outside the European Union may be subject to import VAT, customs duties, clearance fees or carrier charges. Unless checkout expressly states that these charges are included, they are normally payable by the recipient. Customs processing may extend delivery time.

CONTACT

Shipping questions may be sent to info@albistech.eu.